All services provided by ORGANIC FOOTPRINTS  (hereafter referred to as “OFP”) to a client (“Client”) are governed by these terms and conditions and the Client agrees to abide by and be bound to them. If OFP and the Client have concluded a written agreement in respect of any services (the “Agreement”), these terms and conditions shall continue to apply alongside the Agreement, except to the extent that the Agreement varies these terms and conditions or provides otherwise.

  1. Ownership of goods supplied shall not pass to the Client until such goods have been paid for in full by the Client and, until payment is received by OFP, the goods shall remain the property of OFP. Notwithstanding the above, risk in and to any goods shall pass to the Client upon the date when they are supplied.
  1. Payment Options Accepted:
    – Cash (COD) Kindly ensure that you have the correct amount on hand as our collection points and drivers do not carry change.
     – EFT deposit into the OFP bank account, as per the conformation e-mail or invoice.
     – OZOW Instant EFT
  1. All prices quoted by OFP exclude VAT.
  1. The Client accepts that in order for OFP to prove delivery of an order, we do not have to prove that the Client personally received the goods, but rather that any person at the delivery address signed for the delivery.
  1. The Client agrees that should there be a dispute on any portion of an invoice received from OFP, the Client will forthwith pay the undisputed amount of such invoice and receive a Credit Note from OFP should the dispute be justified. Disputes are to be communicated via e-mail to or via WhatsApp
  1. OFP reserves the right to charge interest on any overdue amounts not paid for in full on the due date for payment by the Client, at a rate of 2% (two percent) above the prime rate of interest quoted from time to time by OFP’s bankers.
  1. Should OFP be compelled to take legal action for the recovery of any outstanding monies due or owing under the Agreement, then the Client shall be liable for all legal costs incurred by OFP.
  1. These terms and conditions, read together any applicable invoice or quotation, constitutes the entire agreement between the Client and OFP. Any variation to these terms and conditions shall be of no force and effect unless reduced to writing on paper and signed by each of OFP and the Client.
  1. In the event that the Consumer Protection Act, 2008 (“CPA”) applies to these terms and conditions: the provisions of these terms and conditions shall be subject to the applicable provisions of the CPA; and, if any provision of the terms and conditions does not comply with the CPA, such provision shall be deemed to be severed from these terms and conditions, and the remainder of these terms and conditions shall continue in full force and effect.
  1. Disclaimer:
    OFP endeavours to keep all information on this website is as accurate and up to date as possible, and we strive to supply products that do not cause harm to our clients, or the environment. However, due to the possibility of human / technical error and reliance on information from suppliers, OFP accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.
  1. The Client acknowledges that no representations or warranties have been made by OFP other than those recorded above.

GDPR Compliance – Published : 01 February 2022

Our Commitment to GDPR compliance

As of May 25 2018, the General Data Protection Regulation (GDPR) came into effect, affecting users in the European Union. As defined by Council of the European Union, Interinstitutional File:2012/0011 (COD): “The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.”

Our relationship with you is fundamentally based on consent. We do not collect or use your data without your consent. As a result, we have included this page to inform users of this change in EU privacy regulation. In order to use this service, we are required to access certain information upon the signup process. All information pertaining to data collection and the measures we take to protect your data are detailed in our privacy policy (this document).

Furthermore, in compliance with the GDPR, we require your consent to receive electronic marketing communication (for example: email marketing, exclusive offers, etc.).

Some email & mobile (sms / push ) communication is necessary and essential for the usage of our services. This includes Login Notifications, phone and ID verification’s and 2-Factor Authentication.

We would like to bring to your attention the following procedures, actions and services pertaining to your private data;


We collect personal and activity data, which may be linked.

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We may also collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide you with services. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view, things you click on or things you search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

We do not use or collect your precise geographic location (GPS, etc.).


You may request to see or delete your personal data.

You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to see or delete this information.


We keep personal data for a limited period.

Our systems are designed to retain log data for up to 90 days after it is collected. We remove personally identifiable information (such as your name, address, email or phone number) and other preferences associated with your account promptly after you delete your account.


We don’t share your personal data with other companies.

We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.

You can ask privacy questions.

If you have any questions or concerns about our privacy policies, please contact us at


We take detailed steps to protect personal information.

We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

Special situations may require disclosure of your data.

To operate the service, we may also make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

Now it’ s up to you?

If you chose not to consent to these terms, after having signed up already, please notify us via our support desk and we will grant you access to remove your private data from our data source.

Thank you for taking the time to read this. We value each and every one of our customers and will continue to provide the best experience possible.